QWhat is Odoo E-Commerce used for?
AOdoo E-Commerce helps you build, manage, and grow an online store with integrated product catalog, payments, inventory, and shipping features.
QHow to create a new online store in Odoo?
AInstall the Website and E-Commerce modules, then start building your store using drag-and-drop blocks and product configurations.
QCan I sell both physical and digital products in Odoo?
AYes, Odoo allows selling physical goods, downloadable digital products, subscriptions, and services from a single storefront.
QIs Odoo E-Commerce mobile-friendly?
AYes, Odoo websites are responsive by default, offering seamless mobile and tablet experiences for customers.
QHow to add new products to my Odoo store?
AGo to Website > Products > Create and fill in details like name, price, image, inventory, variants, and SEO tags.
QCan I customize the look of my online store?
AYes, use the website builder to change themes, colors, layouts, fonts, and add custom CSS or HTML blocks.
QWhat payment gateways are supported in Odoo?
AOdoo supports Stripe, PayPal, Razorpay, Authorize.net, and other major payment gateways.
QHow to manage taxes and pricing for products?
AConfigure fiscal positions and tax rules in Accounting or Sales settings for automatic tax calculation.
QCan I enable guest checkout in Odoo E-Commerce?
AYes, guest users can purchase without account registration, and later choose to register if needed.
QHow to track website orders in Odoo?
AAll online orders appear in the Sales module, and you can filter by website channel, customer, or status.
QHow to add product variants like size or color in Odoo?
AUse attributes and variants in the product configuration to create options like size, color, and material.
QCan I set different prices for each variant?
AYes, you can configure variant-specific pricing or use pricelists for dynamic pricing
QHow to apply discounts and coupons in Odoo store?
ACreate promo codes or discounts in the Sales module and apply them during checkout
QCan I set product bundles or kits in Odoo?
AYes, use Bills of Materials (BoM) or optional products to create product bundles or kits.
QHow to manage shipping methods in Odoo E-Commerce?
AAdd shipping connectors like DHL, FedEx, or custom shipping methods with fixed or rule-based rates.
QCan I offer free shipping for specific products or orders?
AYes, set up shipping rules or coupons that apply free shipping based on cart value or products.
QDoes Odoo support dropshipping?
AYes, enable dropshipping in Inventory and assign routes to suppliers who fulfill the order.
QHow to track inventory for online products?
AReal-time inventory tracking is integrated with the Inventory module for accurate stock updates.
QCan I configure out-of-stock warnings?
AYes, products will show stock availability, and you can set threshold alerts in Inventory settings
QHow to create a product category menu on the website?
AUse the website menu editor to add categories and subcategories that link to product filters.
QIs SEO optimization possible for Odoo product pages?
AYes, each product page includes meta title, description, keywords, and customizable URLs.
QCan I use Google Analytics with Odoo E-Commerce?
AYes, integrate Google Analytics or GTM scripts directly from the Website configuration.
QHow to add customer reviews on product pages?
AEnable the Review feature or install a plugin to allow verified buyers to leave reviews.
QHow to manage abandoned cart recovery in Odoo?
AUse automated marketing campaigns to send reminders or discount codes to cart abandoners.
QCan I schedule product visibility or flash sales?
AYes, use pricelist rules or custom scripts to show/hide products or discounts on specific dates.
QDoes Odoo allow multilingual websites for global users?
AYes, enable multiple languages and translate all product details, menus, and checkout texts.
QHow to manage taxes for international orders?
AUse country-specific fiscal positions and tax mappings to apply appropriate taxes.
QCan I link blog content to products?
AYes, create blogs in the Website app and link products for content-driven marketing.
QHow to handle product returns in Odoo E-Commerce?
AUse the Return (RMA) process in Sales/Inventory to authorize and manage returned items.
QCan customers track their orders online?
AYes, with carrier integration, tracking links are emailed and visible in the customer portal.
QCan I integrate social sharing buttons on product pages?
AYes, add social share blocks in the website builder to increase product reach.
QHow to optimize page speed for better store performance?
AUse image compression, CDN, and optimized templates to improve loading speed.
QDoes Odoo E-Commerce support affiliate marketing?
AYes, with custom modules or third-party integrations, affiliate tracking and commissions are possible.
QHow to add a wishlist or favorites option for customers?
AUse an extension or customization to allow users to save products for future purchases.
QCan I restrict product visibility to specific users?
AYes, use B2B pricelists or portal rules to control product visibility by customer group.
QHow to use product badges like ‘New’ or ‘Best Seller’?
AEnable product tags or custom labels that display as badges on product images.
QIs it possible to offer subscription-based products?
AYes, use the Subscription module to sell recurring services or memberships.
QCan I schedule website maintenance without affecting orders?
AYes, use developer mode or maintenance pages during updates without disrupting orders.
QHow to manage bulk product import/export?
AUse the Import/Export feature in Products for quick updates via CSV or Excel files.
QCan I integrate email marketing with Odoo E-Commerce?
AYes, connect with the Email Marketing module to send promotions, newsletters, and abandoned cart campaigns.
QHow to create a loyalty program in Odoo store?
AUse Loyalty apps or custom rewards programs to offer points, coupons, or discounts to repeat buyers.
QCan I apply price changes in bulk?
AYes, use Pricelists or import tools to update multiple product prices efficiently.
QHow to create landing pages for seasonal campaigns?
AUse the website builder to create landing pages for promotions, festivals, or campaigns.
QIs product comparison available in Odoo E-Commerce?
AYou can add product comparison using custom modules or third-party plugins.
QHow to handle different currencies in Odoo store?
AEnable multi-currency support and let customers choose currency during checkout.
QCan I assign different shipping rates based on zones?
AYes, configure shipping zones and set rates for each country, region, or postal code.
QHow to manage store banners and sliders?
AUse the website editor to add and schedule homepage banners or sliders for promotions.
QHow to configure upselling and cross-selling?
AAdd optional products or accessory suggestions on product pages to boost average order value.
QCan I set user-specific product recommendations?
AWith advanced modules or AI integration, offer personalized product recommendations.
QHow to manage cart rules and automatic discounts?
ASet conditions in pricelists or promotions to automatically apply discounts at checkout.
QCan I integrate Odoo E-Commerce with Amazon or eBay?
AYes, connectors are available to sync your Odoo store with Amazon, eBay, and other marketplaces.
QDoes Odoo support B2B E-Commerce?
AYes, with features like pricelists, customer groups, and access controls, B2B E-Commerce is fully supported.
QHow to enable two-step checkout for better conversions?
AOdoo provides a simplified checkout experience, and you can customize steps using website settings.
QCan I use custom domain names for Odoo websites?
AYes, you can connect your custom domain through Odoo hosting or external DNS setup.
QHow to manage gift cards or store credits?
AUse third-party modules or custom apps to manage digital gift cards and store credit balances.
QIs live chat available on the Odoo store?
AYes, Odoo includes a built-in Live Chat module to support customers in real-time.
QHow to send automated thank-you emails post-purchase?
AUse the Email Marketing or Marketing Automation module to set up post-purchase workflows.
QCan customers download invoices from their account?
AYes, customers can log in and download their invoices from the order history in the portal.
QHow to manage tax-included vs. tax-excluded pricing display?
AChoose whether to show tax-included or excluded prices based on user location or settings.
QCan I enable guest reviews and comments on products?
AIt’s recommended to restrict reviews to verified customers to maintain quality.
QHow to manage content blocks for blogs and promotions?
AUse the drag-and-drop website editor to add or schedule blogs, videos, and promotional content.
QCan I display real-time stock on product pages?
AYes, enable stock availability settings to show current inventory per product.
QHow to restrict product purchase by customer type or region?
AUse pricelists, access rights, and fiscal positions to limit visibility and purchase options.
QCan I generate sales and traffic reports for my store?
AYes, use built-in Reporting and Google Analytics for order data and user behavior insights.
QHow to optimize the store for search engines (SEO)?
ASet meta tags, friendly URLs, alt text, and use structured data for improved visibility.
QCan I integrate Facebook Pixel or Meta tracking codes?
AYes, add Meta Pixel or any tracking script directly in the website’s backend settings
QDoes Odoo support cart auto-save and recovery?
AYes, Odoo stores cart sessions for logged-in users and supports abandoned cart recovery.
QHow to track conversions from paid ads?
AIntegrate UTM tracking and Google Ads conversion scripts for accurate tracking.
QCan I create multi-store setups with Odoo?
AYes, manage multiple websites or brands from a single Odoo backend with unique catalogs.
QHow to display a size chart or guide?
AAdd custom tabs or sections on product pages with size guides or downloadable charts.
QCan I restrict checkout for unavailable delivery zones?
AYes, configure delivery restrictions based on postal codes, countries, or customer types.
QHow to add FAQ or Help sections to product pages?
AUse website blocks or tabs to create custom FAQ sections per product or category.
QDoes Odoo support multilingual SEO?
AYes, SEO fields can be translated per language for international visibility.
QCan I schedule blogs and announcements?
AYes, create blog posts in advance and schedule their publishing date.
QHow to connect my store with Instagram Shop or Facebook Store?
AUse product feeds and third-party connectors to sync with Meta Commerce platforms.
QCan I create landing pages for paid ads?
AYes, build targeted landing pages optimized for ad traffic using the website builder.
QHow to track store performance KPIs in Odoo?
AUse Sales reports, Google Analytics, and marketing dashboards to track key performance indicators.
QDoes Odoo support bulk price updates via import?
AYes, update product prices using CSV import or Pricelist configuration tools.
QHow to create urgency with countdown timers?
AUse HTML snippets or third-party widgets to add countdowns on product pages.
QCan I personalize the homepage for returning visitors?
AUse Odoo Website Personalization rules or third-party tools to customize homepage content.
QHow to manage email subscriptions and newsletters?
AEnable newsletter signups and manage email campaigns via the Email Marketing app.
QCan I hide prices for guest users?
AYes, configure visibility rules to hide pricing or restrict purchases to logged-in users.
QDoes Odoo support custom 404 pages?
AYes, create and design your custom 404 error page to improve user experience.
QHow to upload high-resolution product images efficiently?
ACompress images before uploading and use image CDN for faster delivery.
QCan I assign sales teams to E-Commerce leads?
AYes, route online inquiries to CRM or sales teams using automated assignment rules.
QHow to use coupon codes for first-time buyers?
ACreate conditional promotions that apply discounts only for new customers.
QHow to handle GST or VAT on cross-border sales?
AUse fiscal positions to automatically manage GST/VAT based on buyer location.
QCan I track shipping and delivery performance?
AYes, integrate with logistics services and use dashboards to monitor delivery KPIs.
QDoes Odoo offer AI-based product recommendations?
AYes, AI-driven modules or third-party apps can offer smart suggestions and upsells.
QHow to sell products in bulk with tiered pricing?
AUse pricelists and minimum quantity rules to offer discounts on bulk purchases.
QCan I display custom labels like ‘Low Stock’ or ‘Limited Offer’?
AYes, use dynamic tags or product rules to trigger special labels.
QHow to manage packaging and gift wrap options?
ACreate optional products or variants for gift wrap during checkout.
QDoes Odoo allow email invoice customization?
A
QHow to sync newsletter signups with CRM?
AEmail Marketing app can push contacts to CRM for follow-ups and segmentation.
QCan I offer customer-specific pricing or catalogs?
AYes, use portal settings and pricelists to show customized prices and products.
QHow to track traffic sources for E-Commerce sales?
AUse UTM parameters, Google Analytics, and Odoo’s built-in referrer tracking.
QDoes Odoo support multilingual product descriptions?
AYes, translate product names, descriptions, SEO fields, and images by language.
QHow to send SMS notifications for orders?
AIntegrate with SMS gateways to send confirmations, delivery alerts, and reminders.
QCan I link downloadable files to product purchases?
AYes, for digital goods, provide download links after payment via portal.
QWhy choose Primacy Infotech for Odoo E-Commerce setup?
AWe deliver tailored E-Commerce solutions with fast deployment, payment gateway integration, SEO setup, and performance tuning.
QWhat’s new in Odoo 16 for E-Commerce?
AOdoo 16 introduces improved performance, enhanced page speed, better SEO tools, and simplified checkout processes.
QDoes Odoo 17 support AI-powered recommendations?
AOdoo 17 is expected to expand AI features, including smarter search suggestions and AI-generated product tags.
QHow to migrate my store from Odoo 15 to 16?
AUse Odoo’s upgrade service or migration scripts to safely update your database and website theme.
QCan I use Odoo E-Commerce for subscription box businesses?
AYes, integrate the Subscription module for recurring deliveries and billing automation.
QHow to implement custom checkout steps in Odoo?
AUse Odoo Studio or custom development to add, remove, or reorder checkout steps.
QDoes Odoo E-Commerce integrate with WhatsApp for order alerts?
AYes, with third-party connectors, you can send WhatsApp notifications for orders and shipping updates.
QHow to create multi-currency campaigns or offers?
AUse multiple pricelists configured by currency to manage region-specific pricing strategies.
QCan I create custom filters on the product listing page?
AYes, use Website > Shop filters or Studio to add filters like size, brand, or category.
QHow to handle flash deals or time-limited offers in Odoo?
ASet up automated product pricelists or countdown timers with limited-time discounts.
QCan I integrate ERP inventory with E-Commerce for real-time stock?
AYes, Odoo’s native integration ensures that stock movements are instantly reflected in the online store.
QDoes Odoo support review moderation before publishing?
AYes, you can choose to publish reviews manually after moderation or approval.
QHow to manage split shipments from a single order?
AOdoo allows partial delivery based on inventory location and shipment settings.
QCan I create and manage loyalty points in Odoo store?
AYes, with Loyalty app or third-party extensions, track and redeem loyalty points online.
QHow to integrate email verification at signup?
AUse email verification modules to ensure verified users for improved trust and security.
QHow to test checkout without live payments?
AEnable test mode on payment acquirers like Stripe or PayPal sandbox for simulation.
QDoes Odoo support gift messages during checkout?
AYes, custom fields or modules can allow gift messages and personalized notes.
QCan I link products to YouTube videos or tutorials?
AYes, embed YouTube or Vimeo links in product descriptions or dedicated tabs.
QHow to manage return policies and display them clearly?
AAdd return policy content blocks on the footer, product page, or checkout confirmation.
QCan I use CAPTCHA to stop bot purchases?
AYes, integrate reCAPTCHA or other tools to protect your forms and checkout.
QHow does Odoo handle heavy traffic or high concurrency?
AWith proper hosting, caching, and optimization, Odoo scales to handle high visitor loads.
QHow to apply automatic tax exemption for certain buyers?
AUse customer tags and fiscal positions to exclude taxes for eligible buyers.
QCan I integrate ERP manufacturing with made-to-order items in the store?
AYes, when an order is placed, a manufacturing order can be automatically triggered.
QHow to translate the entire website quickly?
AUse translation import/export tools or hire translators via integrated Odoo tools.
QIs there a way to preview the store in different languages and currencies?
AYes, use website preview options to simulate different user experiences.
QHow to collect product reviews with star ratings?
AInstall rating modules that allow customers to leave star reviews and comments.
QCan I add live inventory counters like ‘Only 2 left’?
AYes, add dynamic stock messages based on inventory levels for urgency creation.
QHow to use product tags for SEO and navigation?
ATags improve internal search and can be used in filters and meta tag generation.
QHow does Odoo support GDPR compliance for E-Commerce?
AEnable user data export/deletion, cookie consent, and privacy policy confirmations.
QCan I sell event tickets on Odoo E-Commerce?
AYes, integrate the Events module to list and sell tickets with online payment.
QHow to configure pop-up banners for promotions?
AUse website pop-up tools to show exit intent, welcome offers, or limited-time deals.
QCan I restrict checkout during maintenance hours?
AYes, display a maintenance notice and temporarily disable orders using backend controls.
QHow to create tiered shipping charges based on cart value?
AUse delivery rules to apply dynamic charges as per order value ranges.
QDoes Odoo E-Commerce support voice search or smart assistants?
AWith customization, integrate voice search tools and smart home compatibility.
QCan I connect POS with E-Commerce for unified inventory?
AYes, connect your physical store's POS system with E-Commerce to sync stock and sales.
QHow to integrate E-Commerce with external accounting software?
AExport orders to formats compatible with QuickBooks, Xero, or integrate via API.
QCan I use custom fonts and typography in my store?
AYes, upload fonts or use custom CSS in the website builder for full branding control.
QHow to auto-assign coupons based on customer behavior?
AUse marketing automation to trigger offers based on user activity or loyalty level.
QHow to run A/B tests on landing pages or products?
ADuplicate pages and test variations using Analytics or third-party tools.
QDoes Odoo store support one-click reorder for customers?
AYes, enable reorder buttons from order history in the customer portal.
QCan I add delivery date selection for buyers?
AYes, allow customers to choose preferred delivery dates using calendar inputs.
QHow to display FAQs on checkout or cart pages?
AAdd accordion-style FAQ blocks near the cart for transparency.
QDoes Odoo have a product roadmap for future E-Commerce features?
AYes, future versions aim to enhance mobile UX, AI integration, and performance tuning.
QHow to restrict coupon stacking in checkout?
ASet rules that allow only one valid coupon per order in the Promotions configuration.
QCan I import customer reviews from other platforms?
AYes, import reviews via CSV or integrate with platforms like Trustpilot or Google Reviews.
QHow to manage pre-orders or backorders?
AEnable backorder policies and display expected delivery timelines for customers.
QCan I show store location map on the website?
AYes, embed Google Maps or location snippets using the website editor.
QHow to use a chatbot on the Odoo store?
AIntegrate AI or custom chatbots like Tidio, Crisp, or Odoo’s built-in chat for support.
QDoes Odoo support customer segmentation for marketing?
AYes, use customer groups, tags, and purchase history to target emails and offers.
QHow to add product videos on listing or product detail pages?
AEmbed video blocks or upload directly to media sections of product templates.
QWhy choose Primacy Infotech for your Odoo E-Commerce project?
AWe specialize in E-Commerce setups with mobile optimization, SEO, custom workflows, and powerful third-party integrations.
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