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Faq

FAQ is the easiest way to understand Odoo. Just go through it from your mobile phone whenever you are free, travelling, or even waiting for someone. We have world's largest FAQ collection in Odoo.

Odoo Sales

Q
Can I change the customer in the sales order in Odoo 18?

AYes, Odoo 18 allows you to change the customer for a recurring sales order. By selecting the recurring order and clicking on the Actions button, you will find the Change Customer option. Once selected, a wizard will appear, which enables you to choose a new customer for the order.

Q
Is it possible to cancel multiple quotations together?

AYes, quotations can be canceled in bulk. Select the quotations that need to be canceled and click on the Actions button where we have the Cancel option click on that and then click on the Confirm button in the resulting wizard.

Q
How can I print the pricelist in Odo 18?

ATo print the pricelist in Odoo 18 go to the pricelist and there is an option called Print. When it is clicked the products for which the pricelist has to be printed can be selected and also the quantity can be set from there and the pricelist can be printed. Also, it can be printed in different formats like pdf, csv, xslv.

Q
Is there an option in Odoo 18 to exchange the returned product?

AYes, in Odoo 18 when a product is being returned there is an option for Return and Exchange.

Q
How can I insert the quotations to the spreadsheet in Odoo 18?

AOdoo 18 has introduced the feature to insert the quotation into a spreadsheet. To do so, go to Quotations, select the quotations that need to be inserted into to spreadsheet, and click on the Actions button where you can find the option Insert in Spreadsheet.

Q
How can I manage products for Rental, Subscription, and Point of Sale directly in the Odoo product form?

ANew Boolean fields for Rental, Subscription, and Point of Sale have been added in the product form, which allows to manage the product availability and features for these modules directly from there easily.

Q
What are the changes made to the Product types in Odoo 18?

AThe dropdown for the product types has been changed in Odoo 18 and simplified to Goods, Services, and Combo.

Q
What are the new documents that have been added to Odoo 18?

AAlong with the previously available document layout, Odoo 18 has introduced three new document layouts as well called Bubble, Wave, and Folder.

Q
Where is the Is Custom Value for attributes option in Odoo 18?

AIn Oood 18, Is Custom Value option has been changed to Free text in the attributes, which serves the same functionality.

Q
Can customers check their Loyalty card and eWallet balance on the customer portal in Odoo 18?

AYes, customers with access to the customer portal can easily view and check the balance of their Loyalty cards and eWallet.

Q
Is there any option in Odoo 18 to send AI-generated emails?

AYes, In Odoo 18 there is an option to generate and send AI-generated emails. The AI suggests content based on the context that we have provided, and that can also be customized before sending it to the recipients. When the Send by Email button is clicked there will be an AI button that can be clicked to provide the context in which the mail has to be generated.

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